AI insight
Discharges running later than typical
General Medicine discharges are running about 2 hours later than a typical Monday. Most pending cases are waiting on pharmacy clearance.
Based on:ADT feedPharmacy queueBed board
MediPosIQ CareOps
MediPosIQ CareOps: operational intelligence for healthcare teams.
One live, intelligent view of your organisation, and the tools to act on it. CareOps connects operational data, surfaces what matters and automates the response.
MediPosIQDemo Care Network
MediPosIQ CareOps
Operational Overview
All sitesTodayIllustrative data
Operational activity
24,821
6.7% increase versus typical
Active workflows
184
3.1% increase versus typical
Open alerts
17
12.5% decrease versus typical
Data sources
12
No change versus typical
Operational activity
Events · hourlyActive alerts
8 openDischarge queue above threshold
11 discharges pending for more than 2 hours
Severity CriticalICU occupancy at 92%
Above the 90% watch threshold for 45 minutes
Severity CriticalLab turnaround trending above target
Median 58 min vs 60 min target, rising for 3 hours
Severity Warning
Department performance
| Department | Utilisation | Median TAT | Status |
|---|---|---|---|
| Emergency | 36 / 30 min | Critical | |
| General Medicine | 146 / 120 min | Critical | |
| Surgery | 37 / 45 min | Normal | |
| ICU | 23 / 30 min | Critical | |
| Pediatrics | 30 / 30 min | Normal |
Operations status
- Running
Discharge follow-up
- Running
Lab TAT breach escalation
- Running
ICU capacity watch
Interactive product preview
Explore CareOps with illustrative data.
An interactive preview with illustrative data. Switch views, filter by site and date range, inspect the charts, and ask the assistant a question.
Illustrative data
MediPosIQDemo Care Network
MediPosIQ CareOps
Operational Overview
All data in this preview is synthetic and belongs to a fictional organisation. Use Data / Empty / Error to see how CareOps handles each state.
The solution
One layer that connects, understands and acts.
MediPosIQ sits above the systems you already use. It brings their data together, makes sense of it, and turns it into coordinated action.
Operational views
Operational views across your organisation.
Purpose-built views for the questions operations teams ask every day.
See capacity before it becomes a crisis.
Occupancy by unit and site, with watch and critical thresholds you define.
- Occupied vs staffed beds per unit
- Watch and critical thresholds
- Site and department filters
- Ward 4A · Gen Med94%
- Ward 4B · Gen Med97%
- Ward 5A · Surgical75%
- ICU · Central94%
- Pediatrics65%
- ED Observation89%
Alerts & escalation
Every alert has an owner and a trail.
CareOps turns operational signals into owned, time-bound actions, so nothing important relies on someone noticing.
Alert anatomy
01 · Signal
A metric crosses a threshold or an event matches a rule, e.g. discharge queue > 10 for 2 h.
Connected data
02 · Alert
An alert is raised with severity, context and the data sources behind it.
CareOps
03 · Owner
The alert is routed to an accountable role, with an escalation timer.
Workflow
04 · Resolution
The owner acts and resolves; the full timeline is written to the audit log.
Operations team
Interactive product preview
AI Assistant for operations.
Ask about capacity, delays or workflows in plain language. Answers use your data, show their sources and respect permissions. Suggested actions always need a person to confirm. This preview uses scripted answers on illustrative data.
Illustrative data
MediPosIQDemo Care Network
MediPosIQ CareOps
AI Assistant
All data in this preview is synthetic and belongs to a fictional organisation. Use Data / Empty / Error to see how CareOps handles each state.
Example workflow
From signal to resolution, in one place.
An illustrative example of how CareOps coordinates a discharge delay across teams.
01 · Detect
Discharge delay detected in General Medicine: 11 pending more than 2 hours.
CareOps
02 · Assign
Task assigned to the ward coordinator with blockers attached.
Workflow
03 · Notify
Pharmacy lead notified about 7 pending clearances.
Workflow
04 · Close
Clearances completed; alert resolved and logged with its timeline.
Pharmacy
Integrations
Connect the systems you already run.
Connectors, imports, APIs and webhooks. Every integration shows its real availability, and we publish what’s planned.
PreviewComing soonPlanned
- Preview
CSV / Excel import
Import
Upload operational extracts such as rosters, bed lists or appointment exports.
- Preview
Sample operational dataset
Import
A synthetic multi-site dataset to explore CareOps without connecting systems.
- Coming soon
REST API
APIs
Read operational metrics and push events from your own applications.
- Coming soon
Outbound webhooks
Webhooks
Send alerts and workflow events to external systems in real time.
- Planned
HMS / HIS connector
Data Sources
Admissions, transfers, discharges and bed status from hospital information systems.
- Planned
FHIR R4 API
APIs
Read operational resources such as Encounter and Location via FHIR.
- Planned
Laboratory system (LIS)
Data Sources
Sample and result timestamps for turnaround monitoring.
- Coming soon
CSV / PDF report export
Export
Export dashboards and reports for sharing and archiving.
Security & enterprise controls
Designed for enterprise security requirements.
Security is part of the platform architecture. Access control, encryption, auditability and tenant isolation are built in, not bolted on.
- AuthenticationVerified identity for every user and every API client.
- Role-based access controlStandard roles out of the box, custom roles on higher plans.
- EncryptionData is protected in transit and at rest.
- Audit logsWho did what, when, and from where.
- Data isolationEach organisation’s data is logically isolated.
- API securityLeast-privilege access for integrations.
- MonitoringContinuous visibility into platform health and security events.
- BackupsRecoverable by design.
Audit log
Illustrative| Time | Actor | Action | Target |
|---|---|---|---|
| 14:52:08 | a.menon@demo-care.example | workflow.updated | Discharge follow-up |
| 14:47:31 | system | connector.sync.completed | Lab system feed |
| 14:41:02 | r.iyer@demo-care.example | role.assigned | Manager → North Campus |
| 14:30:44 | k.shah@demo-care.example | report.exported | Daily operations (PDF) |
| 14:22:19 | api-key:ops-bi | api.request | GET /v1/analytics |
Role permissions
| Permission | Owner | Admin | Manager | Analyst | Viewer |
|---|---|---|---|---|---|
| View dashboards | |||||
| Acknowledge alerts | |||||
| Edit workflows | |||||
| Manage connectors | |||||
| Export data | |||||
| Manage users & roles | |||||
| Billing |
We don’t display certifications we haven’t earned. Compliance attestations will be published here as they are completed.
Review security architectureFAQ
CareOps questions.
Still have questions? Contact us
MediPosIQ CareOps is a healthcare operations intelligence platform. It connects operational data from the systems you already run, shows what is happening across departments and sites, automates repetitive operational processes, and helps teams act from one place.
No. CareOps works alongside your HMS/HIS, EMR, lab, pharmacy and rostering systems as an intelligence layer. It does not replace them, and it is not a clinical decision-support tool. It focuses on operational signals such as capacity, flow, turnaround and workload.
Hospitals, clinics, diagnostic centres and healthcare networks, and in particular the operations leaders, administrators, department heads and IT teams responsible for how the organisation runs day to day.
Yes, that is the core of the platform. CareOps is designed to connect through system connectors, file imports, an API and webhooks. Each integration shows its current status (Preview, Coming soon or Planned) on the Integrations page, and you can request the ones you need.
Yes. Workspaces can model multiple hospitals, clinics or sites, with site-level filters, comparisons and permissions. Location limits depend on the plan.
No. CareOps is designed to sit on top of your existing systems and read the operational data they already produce.
The assistant answers operational questions in plain language using the data your workspace has access to. Every answer shows the sources it used, it respects each user’s permissions, and any action it suggests (such as creating an alert rule) needs a person to confirm it. The assistant on this website is a scripted preview using illustrative data.
The platform is designed for enterprise security requirements: role-based access control, encryption in transit and at rest, audit logging, tenant isolation and scoped API keys. See the Security page for the full architecture. We do not claim certifications we have not yet obtained, and we will publish attestations as they are completed.
Bring intelligence to your healthcare operations.
Connect your first data source, or start with sample data, and see your operations in one place.