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MediPosIQ

Platform

A layered platform for healthcare operations intelligence.

MediPosIQ is built as infrastructure: data comes in through connectors, is unified in one operational model, and powers analytics, automation and AI under one security layer.

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Security layer · RBAC · Encryption · Audit · Isolation

  1. 01Data sources

    HMS / HISLabPharmacyRosteringFinanceFiles

    The systems you already run.

  2. 02Connectors

    ConnectorsImportsAPIWebhooks

    Authenticated ingestion with mapping and sync monitoring.

  3. 03 · MediPosIQ platform

    Unified operational data model

    Locations, departments, resources, events and tasks in one model.

  4. Analytics
    Automation
    AI

    5. Metrics, workflows and grounded answers share the same data.

  5. 05Operational intelligence

    DashboardsAlertsTasksReportsOutbound events

    Teams respond with context attached.

Seven layers

How the platform is structured.

  1. 01

    Data Layer

    A unified operational data model: organisations, locations, departments, resources, events and tasks, stored as a time series of operational events.

    • Normalised entities
    • Event time series
    • Per-tenant isolation

  2. 02

    Integration Layer

    Connectors, scheduled imports and event ingestion, with field mapping, normalisation and sync monitoring.

    • Mapping & validation
    • Sync health
    • Retry & backfill

  3. 03

    Analytics Layer

    Metric definitions, aggregations, comparisons and drill-downs that every dashboard, report and alert shares.

    • Metric library
    • Comparisons
    • Scheduled reports

  4. 04

    Automation Layer

    Event triggers, a rules engine, multi-step workflows, schedules, approvals and complete run history.

    • Rules engine
    • Approvals
    • Run history

  5. 05

    AI Layer

    Natural-language questions, summaries and anomaly explanations, grounded in workspace data and filtered by the user’s permissions.

    • Source grounding
    • Permission-aware
    • Human-confirmed actions

  6. 06

    API Layer

    A versioned REST API and outbound webhooks with scoped keys and rate limits (in development).

    • Scoped keys
    • Signed webhooks
    • Versioning

  7. 07

    Security Layer

    Identity, RBAC, encryption, audit logging, tenant isolation and monitoring apply across every other layer.

    • RBAC
    • Audit logs
    • Encryption

Data flow

One event, traced end to end.

What happens inside the platform when a lab result is delayed (illustrative).

  1. 01 · Ingest

    Lab system feed delivers sample and result timestamps.

    Integration layer

  2. 02 · Model

    Events are normalised and linked to department and location.

    Data layer

  3. 03 · Detect

    Median TAT crosses the 60-minute target; an alert is raised.

    Analytics layer

  4. 04 · Act

    Escalation workflow notifies the lab supervisor; everything is audited.

    Automation layer

Deployment

Cloud-delivered, multi-tenant by design.

CareOps is delivered as a managed cloud service with logical tenant isolation. Hosting region and deployment options will be confirmed in our security documentation. Enterprise customers can discuss dedicated options with our team.

Developers

API preview and webhooks

Open

Security

Controls at every layer

Open

Integrations

What you can connect

Open

Documentation

Concepts and guides

Open

Bring intelligence to your healthcare operations.

Connect your first data source, or start with sample data, and see your operations in one place.

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